Serendipitous. adjective. Occurring or discovered by chance in a happy or beneficial way.
This is the word that comes to mind when I think of Laila Shouhayib, current owner of Milano Salon & Spa, and a Platform Sponsor for this year’s garden party.
As I wrote in last year’s blog, Laila and I met, by chance, through the Woman to Woman Mentoring program and we’ve been soul sisters ever since. I’m posting this picture of her holding her (now grown) son because you will meet her again through my newest project, Truly Beautiful, making its debut very soon. Stay tuned!
What makes a salon successful when there are 6-7 other salons in her immediate area? The secret is in understanding that in the heart of all good customer service lies a basic need for people to feel valued and important. Laila and her staff have a gift for doing that. After last year’s event I experienced that gift first hand.
I was scheduled for a photo shoot at 7 am. (I know… who does that????) That would mean hair & make-up at 5:30 am which is simply not in my vocabulary. But this girl could NEVER do hair & make-up at that ungodly hour of the morning so finding a professional was the only logical choice. The hair salon I’ve patronized for many years could not accomodate me at that early hour. I reached out to Laila and asked if, by chance, she had someone willing to help me.
Do you remember the scene in The Wizard of Oz when the beautiful good witch, Glenda, waves her sparkly wand and sends Dorothy home? Believe me when I tell you that Laila must have waved a sparkly wand or did something spectacular because poof! Raina came to the rescue. She and Laila not only met me at 5:30 for the makeover, but they were cheerful. (Note: Cheerful and 5:30 AM are an oxymoron in my world.) While Laila served me hot tea, Raina transformed a tired, stressed woman into a photo-ready professional in time for her 7 am. shoot.
And I will always be grateful.
What happened that morning was not serendipitous. It was a soulful act of intention…..the result of a woman who created a salon where a “mission” meant something. A mission that gave feeling valued and treasured its wings.
And that is why Laila is such a treasure to me.
Maya Angelou once said, “One must know, not just how to accept a gift, but with what grace to share it.”
It’s my honor and a priviledge to share Laila’s gift….her sponsorship allows me to continue the legacy of “Soles of Love in the Garden.”